What This FAQ Covers and How to Use It
Every question on this page comes from real account holders — things that came up during deposits, login attempts, or when cashing out to an e-wallet. We have grouped them so you can scan quickly. The payment section focuses on GCash, Maya, and InstaPay because those are the rails our Philippines players actually use. The account section walks through the steps for
registration, OTP verification, and profile setup. The withdrawal section explains the verification path — what we check, and why that step matters before funds move to your wallet. If you cannot find your answer here, our live chat is open and staffed; the support section at the bottom of this page shows you exactly how to reach us. We keep this FAQ
updated when processes change, so the steps described here reflect how the platform works now, not an older version of the flow.
- GCash
- Maya
- InstaPay