Reference

Our Legal Terms for Philippines Account Holders

These are the legal terms that govern your account on nn7779 — what we collect, how we process it, and the conditions under which access is available where local law permits.

Jurisdiction-dependent accessAccount data policyGCash, Maya, InstaPay coveredUser rights outlinedContact path included
nn7779 Our Legal Terms for Philippines Account Holders
POLICY CONTACT

How to Reach Us on Legal Matters

Team online

Live Chat

Open the chat widget from any page in your account to raise a legal or data query directly. Agents can log a formal request on your behalf during their available hours.

Email Support

Send your legal or data-access request to our support email address shown in your account settings. Include the GCash or Maya number linked to your account so we can verify your identity quickly.

Account Help Centre

Your account dashboard contains a Help section where legal notices, updated policy documents and formal request forms are stored. Check there first before raising a new query.

DATA AND SECURITY

How nn7779 Handles Your Account Data

Security and transparency sit at the centre of how we operate your account. Here is what we do concretely to protect your information and keep you in control of it.

Encrypted Account Access

Your login session uses SSL encryption. Each sign-in on mobile or desktop triggers an OTP verification step to confirm it is you, not a third party, accessing the account.

Payment Data Handling

GCash, Maya and InstaPay transaction data is processed through secure payment rails only. We do not store full wallet credentials on our servers; only transaction references are retained.

Cookie and Tracking Policy

We use session cookies to keep your account active while you navigate the lobby, and analytics cookies to understand how pages are used. You can manage cookie preferences in your browser settings.

Data Retention and Deletion

Account records are kept for the period required by applicable regulations. Once that period lapses and your account is closed, personal data is deleted or anonymised in line with our retention schedule.

Legal Questions We Get Asked Most

These are the questions that come through our support channel most often about the legal terms, data rights and account conditions on nn7779.

Access depends on whether use is permitted under your local law. You are responsible for confirming your eligibility before opening or using an account on the platform.

We collect your name, contact details and the payment method you link — including your GCash or Maya mobile number. We use this only to operate and verify your account.

Yes. Send a written request via the email address in your account settings or through live chat. Include your registered GCash or Maya number so we can confirm your identity before releasing records.

Records are retained for the period required by applicable law. After your account is closed and the mandatory period passes, personal data is deleted or anonymised under our retention schedule.

Transaction references tied to your GCash, Maya or InstaPay deposits are kept for the legally required retention period, then removed. You can request a summary before requesting account closure.

Updated terms are posted on this page. Continuing to use your account after the update is posted means you accept the revised terms. We recommend checking this page periodically for any changes.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.